Welcome to eSupport Public Access
If you have Windows 7 SP1, 8.1, or 10, you can click here to upgrade .NET to version 4.7
eSupport Public Access is your online support portal for Journal Technologies. Submit a support case, check the case status, update a case, add a file – like a screenshot – or a note to a case. Sign in to submit a request for Technical Support.
eSupport Public Access is powered by ePortal, our secure and convenient online gateway
Is this your first time here?:
If you are a JustWare or eCourt/eSuite Administrator, please request an account by contacting your account manager at JTI or firstname.lastname@example.org.
If not, please have your JustWare or eCourt/eSuite Administrator request an account.
Call us at (877) 587-8927 or directly at (435) 713-2100
- JustWare Support: option 2
- Sales: option 3
- eCourt, eDefender, eProsecutor, and eProbation Support: option 6
- DMVGateway Support: ext 100
- ICMS and epay-it Support: (951) 479-9400